WE’VE GOT YOU COVERED
CONSERVATORY AT CHAMPION FOREST OFFERS SAFETY DURING SEVERE WEATHER
Residents and their loved ones can rest assured our community is prepared to manage any severe weather that may arise. As part of the Discovery Senior Living family of communities with 30 years of experience, you and your loved ones can rely on us from the beginning through the end of any severe weather event that may arise.
Residents’ safety is our top concern, and we ensure this by having strong severe weather and emergency preparedness plans in place to cover evacuations, transportation, meals, safety checks, security, timely updates, restoration of services, resources and more. This includes a newly installed emergency backup generator, as well as arranging for temporary stays at neighboring communities and parking off-site when needed.
We’ve been here, we’ll be here. We’ve got you covered during any severe weather event.
We are Prepared for all Potential Emergencies
There are many types of emergency events that can occur, each requiring specific measures of planning and preparedness. We take great care to ensure the safety of our residents and team members before, during and after an emergency event.
Emergency Events*
- Hurricanes
- Tornados
- Power Outages
- Flood and Water Damage
- Virus Outbreaks
- Fire | Wildfire | Explosions
- Snowstorm or Extreme Cold Weather Event
Shelter In Place:
Residents and team members remain in the community during the event – examples include tornado, hurricane, snowstorm/cold weather event, or power outage in the region, but not evacuating the building or area. Shelter in place may change depending upon circumstances of the event and/or under the direction of local authorities.
How We Manage Evacuations When Required
It is Discovery Senior Living’s policy to have an evacuation plan in place should any type of emergency event occur that would require the evacuation of residents and team members. Additionally, each community has an evacuation plan in place with a pre-determined safe holding area(s) for residents should it be determined that a full evacuation from the community is necessary. The two types of evacuations are planned and immediate.
Temporary and Prolonged Evacuation:
Temporary evacuation means residents and team members temporarily leave the building during the event but return once “all clear” has been given by the proper authorities. The Director of Health and Wellness verifies all residents have their required medications with them.
How We Communicate
Communication is essential to ensure timely and possibly life-saving information to those who need to react and or respond in the event of an emergency or disaster. At Discovery Senior Living we make every attempt to put in place redundant communication systems and personnel, so that in the event that one goes offline, another team member or system is there to pick up that line of communication.
The following are triggered and managed by the Support Team to assist communities. This information can be shared with team members, family members and interested parties:
- Website Updates
- Community Phone Lines
- Advance Community Communication to residents, families, and referral sources
- Calls to families to advise them of the situation
- Email/Phone Communication to Families/Responsible Parties post event
- In House TV Channel/Digital Sign (if applicable)
Additional Resources:
*DSL makes every attempt in our planning and procedures to anticipate, plan and prepare for any and all events that could possibly impact our residents and team members. This list is not meant to be all-inclusive, but merely a representation of major events we have experienced and fall into our disaster preparedness plans.
**Every state our company operates within has a set of regulations that outline the standards that senior living communities must follow. Included in these regulations are specific requirements for handling emergency situations. Some states provide greater detail than others. It is the expectation of our company that each Executive Director and Administrator are familiar with and ensures compliance to all aspects of state regulations in the state. Regarding hurricane preparedness, any specific state requirements are thoroughly reviewed and executed as needed with support and guidance from Regional Operating Leaders and the support center.
