In one week, two different team members at Conservatory at Plano
took direct action to save residents’ lives. Dining Room Manager,
Pedro, successfully performed the Heimlich maneuver on a resident
whose air way was completely blocked-dislodging the item from
their throat. This is the 2nd time in about 18 months that he has
successfully performed this life saving action at the community.
Concierge, Marco, performed CPR on a resident until ambulances
arrived. He was able to keep the resident alive so the emergency
services personnel could take over.